Privacy Policy

Introduction

At AssignmentHelpCA, we respect your privacy and commit to using your data responsibly. Our practices for collecting, using, sharing and storing information are transparent; we only collect the information we need to fulfil your order or provide a positive online experience. By using our website or any of our services, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information

We collect personal data that you voluntarily provide when you contact us or place an order. This may include your name, phone number, email address, country of residence, and other contact details. When you purchase services, we may also request billing details, such as your address or payment information, including credit/debit card numbers.
For some services we may ask for details about your course or assignment so we can prepare solutions tailored to your programme requirements.

Non‑Personal and Usage Data

We also collect non‑personally identifiable information about how you interact with our website. This may include browser information, IP address, the duration of visits, pages viewed, links clicked, and other diagnostic data. Usage data (such as your computer’s IP address, browser type/version, pages visited and time spent on the site) is collected automatically to help us understand how our services are used and to improve their performance.

Cookies and Tracking Technologies

Cookies are small files stored on your device. We use cookies, local storage objects and similar technologies to recognise your browser on future visits, collect demographic data, track user movements and analyse trends. This helps us authenticate future payments and remember log‑in actions. You can set your browser to refuse cookies, but doing so may limit some functionality.

How We Collect Data

We gather information through various methods, including when you: visit our website, communicate with us directly (email, phone or chat), place an order, leave feedback on our site or forums, or interact with any of our affiliates, partners or subsidiaries. We may also collect data when you participate in surveys, contests or promotions.

How We Use Your Information

We use the collected data for several purposes:

  • Service delivery and administration – to process orders, prepare assignment documents according to your country’s requirements, verify your identity, and administer our services.
  • Communication – to keep you updated on changes to our system, inform you about new deals or special offers, or request feedback about your experience. We may also use your contact details to send important notices or respond to your enquiries.
  • Personalisation and improvement – to provide customised features, analyse trends and improve our services. This includes measuring usage patterns, detecting issues and enhancing customer support.
  • Legal and security reasons – to comply with legal obligations, protect our rights or property, prevent wrongdoing, protect the personal safety of users and enforce our terms.

We may contact you for promotional purposes; if you do not wish to receive marketing communications, you may opt out by notifying us.

Sharing Your Information

We do not sell or rent your personal data to third parties. We may share your information with:

  • Affiliates, subsidiaries and marketing departments – to inform you of new offerings.
  • Service providers and subcontractors – third‑party partners who assist us in providing services. They have access to your data only to perform these tasks and are obligated not to use or disclose it for any other purpose.
  • Legal authorities – when required by law or to protect our rights, investigate fraud or prevent harm.
  • With your consent – when you authorise us to share your information.

International Data Transfers

Your information may be transferred to and stored on computers located outside your state or country where data protection laws may differ. By submitting your information, you consent to such transfers. We take reasonable steps to ensure that your data is treated securely and in accordance with this policy.

Your Rights

You have several rights regarding your personal data:

  • Right to know and access – you are entitled to know what data we hold about you and request a copy.
  • Right to rectification – you can ask us to correct inaccurate or incomplete data.
  • Right to restrict processing – you may request that we limit how your data is processed.
  • Data portability – you can request that your data be transferred to you or another service.
  • Withdrawal of consent – you may withdraw consent at any time.
  • Right to refuse or object – you have the right to refuse the use, processing, storage or sharing of your data.
  • Right to complain – you can file a complaint with a supervisory authority or contact us directly.

To exercise any of these rights, please contact us using the details provided at the end of this policy.

Data Security

We use commercially reasonable security measures to protect your personal information. Payment transactions may utilise Secure Socket Layer (SSL) technology to encrypt your information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security. We therefore urge you to take steps to keep your password and account safe.

Retention of Data

We retain your information only as long as necessary to fulfil the purposes outlined in this policy. The length of time we keep your data depends on the type of information, its sensitivity and the purpose of collection. When your data is no longer needed, it will be securely destroyed.

Age Restrictions

Our services are intended for individuals aged 18 or older. We do not knowingly collect personal information from children under 18. If we become aware that a child has provided us with personal data, we will promptly delete such information. Parents or guardians who believe that their child has provided us with information should contact us immediately.

Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly. We will notify you of any material changes by posting a prominent notice on our website or sending you an email. Continued use of our services after changes take effect constitutes acceptance of the revised policy.

Academic Honesty Disclaimer

AssignmentHelpCA provides guidance, resources and support to help you understand your assignments. Our materials are intended as reference and study aids; they should not be submitted as your own work. We expect users to use our resources ethically and responsibly and adhere to their institution’s academic integrity policies.

Contact Us

If you have any questions about this Privacy Policy, your rights, or our handling of your data, please reach out to us:

  • Email: anshulkumarcpia@gmail.com
  • Phone / WhatsApp: +91 7289882708
  • Contact form: Use the form on our Contact Us page to submit privacy‑related queries.

We will respond to your requests promptly and do our best to address your concerns.